Quidsi owns and operates a family of sites linked together by the promise to make Mom’s life easier with fast, free shipping, award-winning customer care, and one shared cart & checkout. Our sites are host to millions of daily visitors and our entire operation—from our websites & apps to our fulfillment & customer care centers—is focused on creating an enjoyable end-to-end customer experience. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place where moms, dads, and pet parents can find and buy anything online, this is your chance to make history.
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Associate Director, Merchandising Quidsi is looking for an Associate Director, Merchandising to be responsible for managing and merchandising our Health/Beauty/Grocery category. We are looking for the right individual to help us drive category growth and margin of one of our largest categories through assortment planning, vendor negotiations, onsite merchandising and inventory management.
At Quidsi, our resourceful team always seems to find a way to make the impossible possible. One of our core values is peeling back the onion—uncovering the hidden layers in every problem and making discoveries that lead to better solutions. We believe in ourselves, and each other, and that combination is formidable. We're smart, diverse, and authentic. Most of all, we try to greet every day with a sense of fun and excitement. So if you're up for coming in each day ready for a new challenge, this is the place for you.
Customer Care Careers
Customer Care Agent Using creative, 'out of the box' thinking, this person will do whatever it takes to exceed customers' expectations and deliver a truly remarkable service experience.
Jersey City, NJ
Our philosophy is to empower our agents to create memorable "WOW" experiences for our customers. Unlike many customer service operations, we don't have scripts. We believe real human interactions are far more interesting and authentic than any pre-written jargon. Our team is extremely mission-oriented and passionate about maintaining our status as a world-class service organization. And (best of all) we truly have a blast doing what we do.
Senior Operations Manager Oversee the 24/7 operations of the Fulfillment Team with the goal of providing consistently superior ("WOW") service to all Quidsi Inc. customers.
At our three fulfillment centers in Pennsylvania, Kansas, and Nevada, it's all about using cutting-edge technology to get orders to our customers in record time. We look for smart, hard-working candidates with a knack for problem-solving and an obsession with efficiency. For our Fulfillment Center employees, working together as a team is paramount.
At Quidsi, we offer a competitive benefits package to all of our employees. Here's a list of benefits for which you may be eligible:
- Medical, dental & vision
- Short- and long-term disability coverage
- 401(k) plan with company match
- Tuition reimbursement
- Paid vacation and holidays
- Commuter benefit plan
- Paid time off for volunteering
- Pet insurance
- Flexible Spending Accounts
- Health and wellness programs
- Employee Assistance Programs
- Employee discounts